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About the Federal Perkins Loan

The Federal Perkins Student loan program is a campus-based loan program, which means Loyola is the lender. And although Loyola is the lender, we have contracted with Heartland ECSI (Educational Computer Systems, Inc) to assist us in servicing our Perkins loans.

The Perkins loan has a 5% fixed interest rate and no interest accrues while the student is enrolled on at least a half-time basis, during the 9-month grace period, and during the period of deferment.  Because this is a federal loan, it is governed by federal regulations set by the Department of Education.

Note: As of September 2017, schools are no longer authorized to make new Perkins Loans. The last disbursement of these final loans occurred in June 2018. 

Heartland ECSI

We have contracted with Heartland ECSI to bill and collect our Perkins Student Loans and Nurse Faculty Loans. Borrowers are encouraged to log into their ECSI account to complete online exit counseling, view their current balance, and make payments, apply for deferments and cancellations. ECSI should also be notified of all changes in borrower address, phone, email, and name. Perkins loan borrowers who are graduating, withdrawing from the university, or dropping below half-time enrollment are required to complete and sign an Exit Interview.  Please visit ECSI for further instructions on your Exit Interview.

Questions

Questions concerning the repayment of your Federal Perkins Student Loan or Nurse Faculty Loan can be answered by Heartland ECSI or you may contact Tracy McLendon, Accounts Receivable Manager.

Here’s how to contact ECSI directly

Web Site: https://heartland.ecsi.net/

To speak with a customer service advocate, call toll-free at (888) 549-3274,
Monday to Friday, 7:30 am to 8:00 pm EST.

Or you can reach ECSI via LiveChat on their website, Monday to Friday, 7:30 am to 8:00 pm EST 
Saturday, 8:30 am - 5:00 pm EST