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Contact Information Updates

Perkins Loans Contact Information:

It is always the borrower’s responsibility to keep their mailing address, phone number, email address, etc. updated.

You should contact ECSI or log in to their website at https://Heartland.ecsi.net/.

To speak with a customer service advocate, call toll-free at (888) 549-3274.
Monday - Friday, 7:30 am - 8:00 pm EST

Chat with a Live Customer Service Representative
Monday - Friday, 7:30 am - 8:00 pm EST
Saturday, 8:30 am - 5:00 pm EST

Past Due Student Accounts Contact Information

ECSI Recovery Select https://www.recoveryselect.com/#!/

To speak with a customer service advocate, call toll-free at (844) 454-6100.
Monday – Friday 7:30 am – 8:00 pm EST